Titan Architectural Products wins Best of Houzz 2018 - Customer Service

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Titan Architectural Products, LLC
dba Titan Stairs, Utah! 
Awarded Best Of Houzz 2018

Over 40 Million Monthly Unique Users Nominated Best Home Building, 
Remodeling and Design Professionals in North America and Around the World

Titan Architectural Products is proud to announce that once again we have won the “Best Of Customer Service on Houzz®, the leading platform for home remodeling and design. Titan Stairs, Utah! was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography.  The Customer Service award honors those companies whose commitment to providing their customers with an excellent overall product and experience has elevated them to the top of their industry in their service area.  A “Best Of Houzz 2018” badge will appear on on our profile as a sign of our commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.  "The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year's recipients should be very proud,” said Liza Hausman, Vice President of Industry Marketing at Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise."  Of the thousands of Pros on houzz.com only 3% earn the “Best of” awards, so we feel very grateful and humbled to have received it again this year.  It is with the utmost appreciation that we would like to thank all our customers of this past year.  This recognition serves once again to excite and reinvigorate us and we are determined more than ever to continue improving, not only in customer service, but all aspects of our company, products and services.

For those of you who are unfamiliar with our company, Titan Architectural Products is a manufacture of stairs and railing systems.  We work in all wood species and steel fabrication including stainless steel.   We offer designs in the afore mentioned materials as well as stainless cable, glass, aluminum and all conceivable combinations of each. Additionally we offer custom millwork, carpentry and fabrication of architectural embellishments including fireplace mantels, awnings, fencing, gates ladders, furniture and more throughout Utah.  Unlike many in our industry we do not focus on the material, like typical steel fabricators or finish carpenters we are therefore able to provide many components that that typically involve multiple trades and the related scheduling and design conflicts.  As we continue to fine tune our systems we hope to continue improving our customers experience, design options, seamless scheduling and of course overall price and value.

Once again, we appreciate the recognition in what we feel is the most important aspect of our company, our customer service.  Over the past year we’ve continued to grow and face a variety of issues with the current construction boom, labor shortages and moving to a new and improved location, but we’ve always strived to keep our focus on our customers.  We appreciate that our efforts have not gone unnoticed and will strive to continue this trend. 

Jeremy Trimmer